Effective date: 28 August 2026
RenoQuotes is operated by Status Digital Limited, trading as Contractor Scale (NZBN 9429042564201). This policy explains how we handle personal information under New Zealand's Privacy Act 2020.
What we collect
When you submit a project request, we collect the details you provide, including your name, phone number, email address, project location, renovation type, scope, budget and timing. We may also collect the page you submitted from, referring page, campaign parameters and advertising click identifiers.
Why we collect it
We use this information to review your renovation request, contact you about the next step, assess builder and location fit, introduce the request to selected builders where appropriate, operate and improve the service, prevent misuse and understand marketing performance.
Who receives it
Your request is processed in the central Builders Near Me customer relationship system operated for our network. Where we identify a suitable option, relevant details may be shared with selected builders so they can contact you about the project. We may also use service providers that host, secure, measure or support the service. We do not sell your personal information.
Storage, security and overseas providers
We take reasonable steps to protect personal information against loss, unauthorised access and misuse. Some technology providers may process or store information outside New Zealand. We select providers and arrangements intended to provide comparable safeguards.
Cookies and measurement
When measurement tools are enabled, the site may use cookies or similar technology to understand visits, form progress and successful requests. Advertising parameters submitted with a request may be retained for attribution. You can control cookies through your browser.
Access, correction and complaints
You may ask for access to or correction of personal information we hold. You may also withdraw from further contact. Email [email protected] or write to Suite 14496, 17B Farnham Street, Parnell, Auckland 1052, New Zealand. If you are not satisfied with our response, you may contact the New Zealand Office of the Privacy Commissioner.
Questions about using RenoQuotes are also covered by our terms of use.